Returns & Exchanges

At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you have 30 days from the delivery date to return or exchange your items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Label and Ship

  Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Refund Processing

  Once our team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.